Frequently Asked Questions
Everything you need to know about your Druids gear and orders.
What is the standard shipping time for my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are Druids products covered by a warranty?
Yes, all our high-performance sports gear comes with a 12-month warranty against manufacturing defects to ensure you can perform at your best.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my technical sportswear?
To maintain the integrity of the fabric, we recommend machine washing on a cold cycle with similar colors and avoiding the use of fabric softeners or tumble dryers.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.